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Superior Customer Support

We offer you an excellent and comprehensive before and after sales customer service. Our polite and professional team of customer service staff is available during Beijing Time 9:00~18:00 (GMT+8) from Monday to Friday on live chat to assist you while our website is available 24*7.

If Live Chat is not available, you can leave us a message or sent us an e-mail to Upon your successful submission, you will get our response within 24 hours. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. All questions will be answered clearly, and we love to hear your feedback and suggestions on how we can improve our service to provide you a better shopping experience.